NEWS FROM THE EDGE

If you thought AI was just for automating spreadsheets or helping your mom finally win at Scrabble, think again. Artificial Intelligence has officially taken center court, literally. For the first time in Wimbledon history, the tournament has gone fully digital, ditching human line judges in favor of AI-powered systems. As an MSP, we’re used to helping clients embrace tech change but even we had to raise an eyebrow at how things played out.
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Artificial Intelligence might sound intimidating, but it doesn’t have to be. AI is like a calculator for your brain. Just as you could do long division by hand, a calculator speeds it up—and helps avoid mistakes. The same applies to AI for small business tasks. You could draft emails, summarize reports, or research data manually—but an AI companion makes it faster, easier, and often more accurate.

You don’t have to be a tech expert to start using AI. For a moment, let’s forget about all the world changing implications and simply implement some practical improvements. Below are five simple strategies for getting started with an AI companion in your business—each one designed to save time and boost your everyday efficiency.

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Artificial intelligence (AI) has traditionally been seen as a tool reserved for tech giants and enterprise-level companies. However, in recent years, AI technology has become increasingly accessible, paving the way for businesses of all sizes to harness its potential. By 2025, AI is expected to be more democratized than ever before, revolutionizing the way small businesses operate. In this blog, I explore what AI is, highlight key players like ChatGPT and Microsoft Copilot, examine adoption trends, and provide practical advice for small businesses looking to implement AI solutions.

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High performing small businesses remain ready to leverage any tools that streamline operations, improve efficiency, and optimize decision-making. A variety of AI-powered language models can assist in numerous ways. I’ve spent the most time with ChatGPT. Over the past two years, I’ve learned that the more effective the prompt, the more valuable the output. This brief blog highlights the most effective prompts that should prove useful to any small business.

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Artificial Intelligence (AI) offers numerous benefits to small businesses, from improving efficiency and productivity to enhancing customer service and driving innovation. However, before jumping on the AI bandwagon, it’s crucial for small business owners to be aware of the potential challenges and dangers. This brief blog identifies the top five considerations:

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Unless you have completely avoided all business press over the past year, you are familiar with the introduction of Copilot, Microsoft’s AI companion for their productivity suite of applications. While Copilot is great, it’s not the only version of AI available to small businesses. This brief blog identify the top 5 ways in which small businesses can utilize AI immediately without significant investment in time or tools.

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