NEWS FROM THE EDGE

Tech Tips and Advice from the Experts at Dynamic Edge

Virtual health care, or telehealth, has become essential during the COVID-19 crisis. But what is it, exactly, and how can you implement it successfully? Here’s what you need to know:

Why is telehealth relevant to me?

As the COVID-19 pandemic has spread throughout the U.S., health care providers have found themselves in need of remote solutions in order to safely provide patients with necessary care. Telehealth – in other words, video conferencing between health care providers and patients – allows people to receive medical treatment without the risk of disease transmission. This shift to virtual health care will likely outlive the current pandemic; many providers have invested in long-term telehealth solutions to better reach rural and underserved populations in need of care.
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Online scams have been around for decades. Most of us are aware of threats posed by phony websites and suspicious emails; these tactics are well-documented and extremely popular. But as our technological landscape has changed, hackers have found new ways of collecting our personal information. Even scarier, the current global pandemic has given malicious users an easy way to catch our attention, and the widespread stay-at-home order means that they have a captive audience. All of these factors combined make this a dangerous time for cybercrime.
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Phishing 101

You’ve probably heard tech-savvy friends and IT professionals warn about the dangers of phishing attacks; they can be particularly devastating to business operations. But what is phishing, exactly, and what threat does it pose to you? Let’s go over the basics of phishing and what you can do to protect yourself against cyberattacks:

A phishing email is an email sent by a hacker designed to fool the recipient into downloading a virus, giving up their credit card number, personal information (like a social security number), or account or login information to a particular website. Often these emails are designed to look exactly like an official notification from the site they are trying to emulate.
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For the first quarter of 2020, coverage on the Coronavirus/COVID-19 outbreak dominated the 24-hour global news cycle. Government leaders, scientists, and health professionals worldwide suggest that this is not merely an epidemic, but a potential pandemic crisis. As individuals worldwide fixate on this global health emergency, combining legitimate sources and news feeds with rampant rumors and amateur reports on social media, bad actors know that events like this are the perfect opportunity for exploitation. The health of Dynamic Edge employees, clients, and their families is our top concern during these times.
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Hackers love to go after businesses for all sorts of reasons. Many don’t invest in good IT security, and often, business owners and their teams have bad cybersecurity habits. Here are five ways you may be increasing your risk of a cyber-attack (and what you can do to reduce your risk):
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Businesses are big targets for hackers and cybercriminals; many don’t have strong – or any – security in place. In so many cases, hackers don’t need to use malicious code to get what they want. Instead, they rely on an often-unseen vulnerability: your own employees.

The #1 threat to any business’s IT security is its employees. Oftentimes, it stems from a lack of training. Employees may therefore overlook threats, clicking unverified links in e-mail or engaging with other scams. Most of the time, these actions are simple mistakes. These mistakes, however, can result in major costs to your business.

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