NEWS FROM THE EDGE

Tech Tips and Advice from the Experts at Dynamic Edge

Understanding the NCUA’s Cyber Incident Reporting Rule

For credit unions – and particularly those with less than $500 million in assets under management – protecting against cyber threats is more critical than ever. Financial institutions, including credit unions, are prime targets for cybercriminals due to the sensitive financial and personal data they handle.

Ransomware attacks are increasingly costly to financial organizations, with the average cost reaching $5.13 million in 2024. (1) According to CrowdStrike’s 2024 Global Threat Report phishing, ransomware, and third-party breaches remain the top cyber threats facing credit unions today. (2) Additionally, the NCUA has warned that smaller credit unions are particularly vulnerable, as they often lack the dedicated cybersecurity resources of larger financial institutions.

Recognizing these growing risks, the National Credit Union Administration (NCUA) implemented a new rule requiring all federally insured credit unions to report significant cyber incidents within 72 hours. This rule, which took effect on September 1, 2023, is designed to enhance regulatory oversight, improve threat intelligence sharing, and help mitigate systemic risks to the financial sector. By understanding this regulation and implementing strong cybersecurity measures, credit unions can better protect their members and maintain compliance. (3)
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Running a business comes with many challenges, and one area where we’ve all struggled at some point is IT support. When we started managing our technology, I remember it felt like we constantly faced issues we couldn’t handle independently. Sometimes, we needed help immediately; other times, we just wanted our IT team to take care of everything without us having to get involved. It didn’t take long for us to realize that businesses, like people in relationships, have their own “IT love language.” 

Identifying how our business preferred to receive IT support was a game-changer. Once we understood this, we could ensure that our IT support was tailored to our needs, making our work life much easier. By partnering with Managed IT Services Nashville experts, you can tailor solutions to your business’s needs, boosting efficiency and easing stress.

In this blog, we will explore how understanding your business’s IT love language can help you tailor support to your needs. We’ll discuss creating a personalized IT support plan, from quick fixes to long-term solutions.
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Phishing scams are a growing concern for businesses of all sizes. These deceptive attacks target employees with fake emails, messages, and websites that steal sensitive information like passwords, financial data, or company secrets. As cybercriminals become more sophisticated, the threat of falling victim to these scams becomes more real. A single phishing attack can lead to data breaches, financial losses, and damage to your company’s reputation.

 The workplace, with its abundance of digital communication and sensitive data, is a prime target for these attacks. Interact with Managed IT Services Nashville experts to strengthen your business’s protection against phishing scams with advanced security measures and employee training. While phishing scams can seem intimidating, there are effective strategies to safeguard your business. By implementing strong security measures and fostering a culture of awareness, you can significantly reduce the risk of falling prey to these cyber threats. 

In this blog, we will explore the most common phishing scams and discuss essential strategies for safeguarding your business and ensuring a more secure working environment.
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Artificial Intelligence (AI) is transforming workplaces, driving efficiency, and enabling innovation across industries. However, as businesses integrate AI into their operations, they encounter challenges beyond technology. Workforce concerns like job displacement, skill gaps, and resistance to change often accompany the adoption of AI. In addition, organizations face complexities in ensuring ethical AI implementation, safeguarding data privacy, and managing high integration costs. 

These hurdles require strategic planning and a commitment to fostering collaboration between human expertise and AI capabilities. Interact with Managed IT Services Ann Arbor experts to effectively overcome AI workplace challenges for your business’s success. Addressing them involves reskilling employees, maintaining transparency in AI processes, and creating a culture of adaptability and growth. 

In this blog, we will explore the key challenges AI poses in the workplace and provide actionable strategies to help organizations overcome them effectively.
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A Practical Guide to Microsoft 365 Hardening

Microsoft 365 is familiar to most businesses as a powerful suite for small businesses, offering collaboration, communication, and productivity tools. However, securing this platform requires more than just the initial configuration. A robust hardening strategy must evolve alongside internal processes and external threats, ensuring your organization remains protected over time.

Let’s explore what an M365 hardening strategy entails, why it’s essential, and some technical steps you can take to secure your environment effectively.

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Why You Need a Workstation Refresh Strategy

For 2025, keeping your business’s workstations up to date is no longer just a nice-to-have; it’s a necessity. With server resources moving to the cloud and the rise of hybrid work environments, modern workstations must be equipped with adequate processing power, memory, and security features to meet increasing demands. Here’s why a well-thought-out workstation refresh strategy is vital for your small business.

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