NEWS FROM THE EDGE

The holiday shopping season is officially in full swing and with it comes the yearly surge in retail transactions, pop-up vendors, holiday markets, and charity booths. While these seasonal experiences can make shopping more convenient, they also create the perfect environment for cybercriminals to deploy one of the fastest-growing threats in consumer fraud: portable point-of-sale (POS) scams. A report by the United States Secret Service notes that “skimming crimes account for hundreds of millions of dollars in losses annually” in the U.S., including ATM & POS terminal skimming. (1) As an MSP focused on security, we want to help you understand these risks and stay protected.
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Artificial intelligence has quickly become a daily companion by helping people draft emails, summarize research, or answer complex questions in seconds. Yet many users don’t realize that how you ask an AI tool for information can dramatically affect the quality of the results. Numerous prompt examples are available online and can serve as valuable starting points for beginners. (1) Before you begin, however, here are several key tips to help you get the most from your AI-powered search tools.
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In a world where technology drives nearly every aspect of operations, choosing the right equipment and software can make or break business performance. While consumer-grade devices and programs might seem appealing because of their lower price tags, the long-term value, reliability, and security offered by business-grade solutions far outweigh the short-term savings. Here are five reasons every organization, from startups to established enterprises, should prioritize business-class technology.
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Cybersecurity threats are escalating in both frequency and sophistication, leaving organizations of all sizes vulnerable. From ransomware attacks to insider mistakes, one breach can disrupt operations, erode trust, and trigger significant financial losses. Businesses cannot rely on prevention alone; there must be a strategy for what to do when things go wrong. That strategy is an Incident Response Plan (IRP).
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As cybersecurity has become an undeniable reality, October is now recognized as Cybersecurity Awareness Month. As an MSP, we often see businesses assume they’re “too small” to be a target. In truth, attackers know SMBs often lack the resources and layered defenses of larger enterprises, making them prime candidates for breaches.

Many SMBs believe they’ve “checked the box” on cybersecurity by installing antivirus, training staff on phishing, and applying patches. While these steps are critical, they represent only part of the picture. To stay resilient, organizations must understand the following overlooked threats and proactively defend against them before they become costly breaches.
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Technology decisions directly affect growth, efficiency, and customer trust. As an MSP, we’re often asked: “Is the cloud right for us?” The answer is (probably) yes. According to CloudZero, about 60% of organizations now run over half of their workloads in the cloud, a notable increase from just 39% in 2022. (1) For most organizations, the cloud offers clear advantages that go beyond simple cost savings ranging from scalability to optimization of applications.

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