NEWS FROM THE EDGE

Tech Tips and Advice from the Experts at Dynamic Edge

Are You Expecting Enough From Your IT Help Desk?

Everyone can relate to that moment of dread when you realize that you have to call the cable company. The automated phone tree. The confusing list of options, none of which actually addresses your issue. The ridiculous wait times. The unbearable hold music. The frontline customer service rep, reading from a stale script, that you know will have to escalate your issue before you even start talking. It feels like a waste of time… because it is a waste of time.
continue reading

How To Make an Email Template in Outlook

Have You Ever Asked Yourself, “How Can I Make an Email Template in Outlook?”

Do you ever find yourself sending a lot of the same emails time and time again? Are you sending out two to three emails every week which only varied slightly from the week before? In a world where automation is becoming prominent, we should be taking as many shortcuts as possible. This is especially true when you live a busy life with deadlines breathing down your neck. Email templates are the answer.

This tutorial will show you how to save time writing emails that you tend to send out routinely. Outlook templates are especially helpful for things like weekly updates or agendas, where the format is always the same but the content of the email changes. You won’t realize how much time you save with a good email template until you start utilizing them routinely. Today we will go over their creation in Microsoft Outlook 365.
continue reading

Is Your Website Optimized For a Mobile Audience?

In today’s digital world, having a website that is mobile-friendly and uses responsive design is more important than ever before. With the increasing use of smartphones and tablets to access the internet, it’s essential that your website is optimized for mobile devices.
continue reading

Top 4 Ways for Businesses to Stay Safe During Tax Season

It’s everyone’s favorite time of the year – tax season! Jokes aside, cyber terrorists work hard to make April even worse with an increased volume of attacks and tricks designed to exploit a stressful time. This article describes why cyber terrorists love tax season, the most common forms of attack, and several practical recommendations to keep you and your employees safe.
continue reading

Google’s Universal Analytics Properties Will Stop Working on July 1st, 2023. Make Sure Your Website is Ready.

If you have been using Google Analytics for a while, you may be familiar with the Universal Analytics tracking code that has been in use since 2012. On July 1st, 2023, Google will be officially sunsetting Universal Analytics and replacing it with Google Analytics 4 (GA4), it’s newest Analytics offering which offers improved performance and reporting.
continue reading

Dynamic Edge is excited to announce the submission period for it’s 3rd Annual Women in STEM Scholarship is now open. This scholarship supporting diversity within the fields of science and technology launched in 2021 and will recur annually.

The financial award is open to high school seniors, undergraduates, and those pursuing technological certifications. Dynamic Edge will award $2,000 to each of two winners, one in Michigan and one in Tennessee. Applications for this scholarship are due May 10, 2023.
continue reading