Get an Entire Managed IT Department
For Less Than You’d Pay a Single IT Employee
Proactive Monitoring and Maintenance
We don’t wait for your system to fail. Our Ann Arbor and Nashville-based teams provide 24/7 network monitoring to detect the slightest performance irregularities. By solving problems while they are still just warning signs, we prevent the outages that stall your productivity.
- 24/7 Network Monitoring: Real-time oversight of your entire infrastructure.
- Preventative IT Maintenance: Regular updates and “behind the scenes” tuning to keep hardware running longer.
- Quarterly IT Roadmap Meetings: Strategic planning to ensure your technology scales with your business goals
Responsive Help Desk Support
Our help desk is designed for people, not just machines. Whether you’re at your office or working remotely, our Fixed IT Portal makes it easy to get help. We guarantee a one-hour response time for emergencies, 24/7/365.
- Human-first communication: We speak your language — no “tech-speak” or condescending jargon.
- Tenacious follow-up: We take ownership of every ticket, so you don’t have to chase us for updates.
- Vendor management: We act as the middleman between you and third-party vendors like Comcast or Microsoft, taking the hassle off your plate.
Robust Cybersecurity
In today’s threat landscape, basic antivirus isn’t enough. Dynamic Edge integrates advanced security protocols into our core managed services to protect your sensitive data from evolving cyber threats.
- Antivirus and patch management: Automated security updates to seal vulnerabilities across all workstations.
- Secured networks: We harden your perimeter to defend against ransomware, phishing, and malware.
- Mobile device support: Securing the “work-from-anywhere” lifestyle common in today’s modern workforce
Business Continuity and Backups
A server crash shouldn’t mean a business shutdown. We design our backup solutions to get your business back online in hours, not days.
- Hourly image-based backups: We capture your data every hour to minimize data loss.
- Encrypted offsite storage: Your data is encrypted before transmission and stored securely.
- Loaner equipment: If a server or workstation fails, we provide temporary equipment within four hours to keep you moving.
On-site Support and Hardware Management
Our expert team can resolve most issues remotely. However, sometimes you need a hand on the ground. We provide onsite support when needed to ensure your operations keep running smoothly.
- 24/7 onsite availability: We send consultants to your office whenever needed, even after hours, to avoid workday interruptions.
- Hardware and software purchasing: We handle the procurement process, ensuring you get the right equipment at the right price.
Client Testimonials
Taking the Worries Out of IT For Credit Unions
I would recommend Dynamic Edge to all of our peers because it’s a sense of comfort. It’s one of the worries that we don’t have to worry about. We have enough in the credit union world to worry about. IT is not one of them– or shouldn’t be one of them. Dynamic Edge has now taken that worry away from us completely and they are working on IT security, the IT requirements that NCUA requires for us. Every step of the way we knew what step we were on and it was very clear what we were doing, how long it would take, at what point we were going, what each step entailed. So hey, Dynamic Edge, you guys are awesome!
Quality, Reliable, Personal Service
Dynamic Edge is a truly professional partner that we can rely on for workable solutions to the numerous IT problems we encounter as we grow our business and respond to the needs of the marketplace. The personal relationships we’ve forged with the Dynamic Edge team coupled with their high level of service expertise set Dynamic Edge apart from all of the other IT services companies. We know we can rely on Dynamic Edge to help us solve everyday problems and deal with the occasional large issue. We get quality, personal service with Dynamic Edge-- we wouldn’t use anyone else!