Are Your REIT’s Business Operations Dragging Due to Slow Network Service and Unreliable Data Security?
Don’t waste your time waiting for an undependable “IT guy” to fight your tech fires.
Your business is fast-paced, responsive and proactive. Shouldn’t your IT service be the same way? The last thing you need on your plate is a network outage or a data breach. Instead, you need an IT partner who understands the ins and outs of your REIT’s operations.
You need someone who works with you to strategically plan rather than retroactively fix. You need top-notch security that delivers fast, accurate results. Your business isn’t always a 9-5 operation; you need 24/7/365 coverage to ensure compliance and to keep you productive.
DE knows what you need – and we’re here to deliver it.
Remember: IT Service that keeps REITs free of technical problems requires specialized support and engineers who understand the specific tools, platforms, and dynamics you use. You need an IT team that proactively recognizes and eliminates computer headaches before problems arise, no matter when. Fixed IT REIT is a unique managed IT service dedicated to REITs which includes continuous leadership, support, and risk management for investment trust information systems.
Since there’s a good chance you’ve been disappointed, let down, and even burned by a less-than-competent IT partner, we want to give you a risk-free way to “test drive” before you commit to anything.
Does Your IT Support REALLY Understand How SOX affects your REIT?
Our quarterly strategic business reviews will provide you with a compliance road map and all important compliance documentation. We guarantee our work will produce amazing results. We eliminate fear and uncertainty.
Having worked with REITs in our 20+ year tenure, we have mastered IT support processes tailored to keeping your business running and SOX compliant.
IT Support When You Need It
Since REITs aren’t necessarily a 9-5 business, we provide dedicated onsite and remote IT solutions when you need them 24/7/365.
Documented IT Solution Paths for REITs
Our tiered technical support staff have proven processes to service, maintain and support REITs. That means we’ve already documented (and continue to document) solutions to your users’ computer issues to guarantee faster resolution times and fewer work outages from software or hardware failure.
Disaster Recovery
In the event of a natural disaster or failure, you will have all of your data backed up on a daily basis both locally and in the cloud.
Dedicated REIT Technology Manager
You’ll no longer have to worry about finding the best way to use technology to improve office productivity. We have REIT IT professionals on staff with specific experience helping REITs leverage their technology.
Expert Preventive Maintenance
You get an IT solutions team that continues to identify problems like changing system requirements, end-of-life issues, security compliance, and implementation environments that commonly slow down businesses.
Constant Compliance Monitoring
Stop worrying about whether or not your entire network is SOX compliant. With Dynamic Edge, you’ll no longer have to worry about paying hefty fines for not being compliant.
Quarterly Risk Analysis and SOX Compliance Reports
You’ll get a quarterly report on your compliance status. We’ll present you with solutions if we notice any possible risks in your system.
Dedicated IT Compliance Officer
You will have a compliance specialist as your partner. No need to invest in outside compliance solutions.
REIT Frequently Asked Questions
How will you make sure my network is running when I need it most?
Most IT support will put off your issues if they don’t pop up during the 40-hour work week. When outsourced solutions say that support is 24/7, they usually have someone “on-call” and not readily available. If you’re working late to meet a tight deadline, there’s no guaranteeing they’ll pick up the phone.
Dynamic Edge provides 24/7/365 onsite and remote support PLUS a 1-hour guaranteed emergency response time to keep you working at all hours of the day. We know your business isn’t always a 9-5 operation; neither are we.
How do I know I’m SOX compliant?
Most IT support teams – including internal IT departments – don’t understand the intricacies behind compliance regulations. Your REIT likely has to burden your staff to be well-versed in SOX regulations just to ensure your business is on track.
Dynamic Edge provides 24/7/365 compliance monitoring, a dedicated security team with experience handling SOX regulations and an evidence-based process that makes sure your REIT is compliant without having to look for additional solutions.
How can I streamline IT costs?
Too often, we talk to clients who have been spending far too much for IT support. The truth is that most managed service providers or IT support teams lack experience dealing with your REIT’s specific needs. Those that do offer specialized solutions – particularly regarding compliance – often charge additional fees.
Dynamic Edge includes expert REIT solutions in your IT support agreement. Over the years of servicing clients affected by SOX, we’ve developed an internal process that ensures our clients are compliant. We monitor your systems for specific issues related to your compliance and have specialists on staff to ensure your business remains compliant.
Process-based Systems + Proactive Management + Constant Monitoring → Manageable and Affordable Compliance
Do you have REIT IT experience?
Most outsourced IT solutions don’t understand REITs. They lack the experience to adequately manage your business’s specific needs. They don’t have the infrastructure, processes and checks in place to make sure they can effectively service REITs.
Dynamic Edge has a history of servicing REITs. During the past several years, we have developed infrastructure and processes specifically designed to effectively service REIT needs and compliance demands at accessible fixed costs.
How can I make sure my team’s interests are best served?
As part of servicing REITs, we understand that you want to have control over your technological decision-making process, especially when it comes to efficiently leveraging technology to better serve your tenants and shareholders. We have a dedicated technology manager on staff who specializes in REIT-specific strategic planning. We’ll provide access to the best technology solutions, addressing your team’s needs while keeping you on track with regard to SOX compliance.
If a computer crashes, how can I get my data quickly?
Most IT support companies still use dated technology. Tape drives – which are still common among many IT companies – will fail. More often than not, IT companies fail to regularly back up your data, leaving you lost if something goes wrong (for instance, if your computer crashes or a file is deleted).
Dynamic Edge provides hourly image-based backups and free loaner equipment, guaranteeing a quick and easy return to work should something happen to your machine.
How could I utilize my technology more efficiently to better my REIT?
Most of the time, REITs don’t optimize their use of technology. They waste time patching symptoms without getting to the root of their technology’s problems. Worse, most IT support companies don’t have much experience giving REITs direction on leveraging their technology resources.
Dynamic Edge provides you with quarterly “road map” meetings to review your REIT’s software, systems and security. If you ever have any additional questions about your technology, your dedicated Business Technology Manager will assist you in making the best decisions for your business.
How can you guarantee fixed IT support spending?
When an emergency comes, most IT support companies will charge additional fees just to get you up and running again. They likely won’t give you a strategy to keep you from running into the same problem again. Dynamic Edge offers 24/7/365 service at a flat rate, giving you guaranteed hassle-free billing.
What if I need customized software for my REIT to run smoothly?
Most IT support companies don’t have an expert team of programmers to customize software specifically for your business. And coding shops – most of which don’t understand REITs and the technology they use – will charge exorbitant rates only to deliver a solution that doesn’t quite fit.
Dynamic Edge offers clients discounted programming and project work from a team that has focused on software integration for over 10 years. We’ll work with you to determine which solutions best meet your REIT’s needs.
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The Assistance They’ve Provided Has Been Invaluable
We rely heavily on IT to successfully manage complex financial transactions across a highly mobile workforce. Dynamic Edge has done a terrific job of implementing IT and cybersecurity best practices for our organization. Their Help Desk is available around the clock, able to resolve issues quickly and efficiently. The assistance they've provided with SEC compliance has been invaluable, allowing us to navigate complex regulations with confidence. As cybersecurity gains ever greater importance, we value our partnership with Dynamic Edge to keep our employees and assets safe and secure.
