Stop Spending an Arm And A Leg Just To Keep Your Business HIPAA Compliant
We Understand Healthcare Security and HIPAA
Our semi-annual HIPAA audits will provide you with a compliance road map and important compliance documentation. We guarantee amazing results that will eliminate your fear and uncertainty. Keeping healthcare offices free of technical problems requires specialized support that understands the specific tools, platforms and dynamics you use. To keep your office productive, you need support that proactively recognizes and eliminates computer headaches before problems arise, no matter when. Your IT partner should keep your firm safe day in and day out, eliminating threats from cyber criminals and hackers and making sure your client data is kept secure.
Since there’s a good chance you’ve been disappointed, let down, or even burned by a less-than-competent IT partner in the past, we want to give you a risk-free way to “test drive” before you commit to anything.
Are You Sure Your Network Is Safe From The Next Potential Ransomware Attack?
Having worked with dozens of healthcare institutions — hospitals, rural clinics, healthcare offices, and health data management companies — in our 20+ year tenure, we have mastered IT solutions processes tailored to keeping your business HIPAA compliant:
Healthcare IT Frequently Asked Questions
How can you make sure my network is running when I need it most? Will you resolve my office’s issues quickly?
Most IT solutions will put off your issues if they don’t pop up during the 40-hour work week. When outsourced solutions say that support is 24/7, they usually have someone “on-call” and not readily available. If you’re working late to meet a tight deadline, there’s no guaranteeing they’ll pick up the phone.
Dynamic Edge provides 24/7/365 onsite and remote support PLUS a 1-hour guaranteed emergency response time to keep you working at all hours of the day. We know your business isn’t always a 9-5 operation; neither are we.
How do I know my office is HIPAA compliant?
Most IT solutions (including internal IT departments) don’t understand the intricacies behind compliance regulations. This is especially important if you’re regulated by HIPAA legislation. Your office likely has to burden one of your staff to be a compliance officer just to make sure you‘re covered if an audit pops up.
Dynamic Edge provides 24/7/365 compliance monitoring, a dedicated security officer that specializes in HIPAA regulations and an evidence-based process that makes sure your office is compliant. To further protect your practice, consider a comprehensive HIPAA Risk Assessment.
I’m paying too much to be HIPAA compliant. What can I do to control my costs?
Too often, we talk to clients who had been spending far too much for their HIPAA compliance. Most managed services or IT support solutions lack experience dealing with HIPAA compliance issues. Those that do offer HIPAA compliance packages end up charging you extra for compliance services.
Dynamic Edge includes HIPAA compliance in your IT partnership agreement. Through our work supporting healthcare businesses, we’ve developed an internal process that ensures our clients are compliant. We consistently monitor your systems for specific issues related to your compliance and have a HIPAA security officer on staff to provide insight. Process-Based Systems + Proactive Management + Constant Monitoring → Manageable and Accessible Compliance
How do I know my network won’t crash tomorrow? Will it be protected?
One of the biggest issues with IT departments and most other IT support solutions is that they spend most of their time fighting fires. Even if they are patching your computers, they likely lack the infrastructure to accurately predict when your systems and hardware need upgrades. Dynamic Edge is focused on preventive maintenance. Though we continually patch your network, we also make sure all of your hardware is continuously running well. We use a proprietary predictive model to evaluate when your hardware will fail with 99.99% accuracy. Because of this, we can give you the necessary recommendations to avoid a disastrous server or network crash before it happens. We also monitor your network 24/7/365 to prevent issues from turning into disasters.
I’m not sure that my office is utilizing our technology efficiently. How can we use what we have to make our operations better?
Most of the time, medical offices are not optimizing how they’re using technology. They are wasting time patching symptoms without getting to the root of their technological problems. In addition, most IT support solutions don’t have much experience with giving businesses direction as to how to best leverage technology.
Dynamic Edge will provide you with quarterly road map meetings to review your office’s software, systems and security. If you ever have any additional questions about your technology, you have a dedicated Business Technology Manager to assist you in making the best decisions for your business.
My computer just crashed. How can I access my data quickly?
Most IT support solutions still use dated technologies. Tape drives, which are still common, will fail. And most IT solutions fail to regularly back up your data, making it almost impossible for you to recover from an unexpected disaster. Dynamic Edge provides hourly image-based backups and free loaner equipment. We guarantee that if something happens to your machine, you’ll have a quick, easy way to get back to work.
How can you make sure I can budget my spending?
When an emergency comes, most IT support solutions will charge you additional fees just to get you up and running again. Once they’ve extinguished the fire, they likely won’t give you a strategy to keep you from running into the same problem in the future.
Dynamic Edge offers 24/7/365 service at a flat rate. We guarantee hassle-free billing.
What if I need customized software integration for our office to run smoothly?
Most IT solutions don’t have an expert team of programmers to customize software that will fit your business’s specific needs. Coding shops – most of which don’t understand your business’s technology — will charge exorbitant rates just to get you a solution that doesn’t quite fit.
Dynamic Edge offers customers discounted programming and project work from a team that has focused on medical software integration for over 20 years. We deliver customized solutions to optimize your business.
