Dynamic Edge isn’t the only company on the planet making the shift away from hourly billing! Last week, we were featured in Michigan Business Review as a company shifting our business model to adapt to the changing economic climate.
Granted, it’s not a full shift.
We’re still offering hourly services to customers who prefer to handle their IT on a pay-as-you-go basis, but most of our new customers and many of our most faithful, long-standing patrons see Fixed option as their chance to keep their technology budget under control in 2009.
I read a blog post today by Nathan Bomey (writer from MBR) about how lawyers are starting to make a similar shift to meet the changing needs of their clients. He picked up the story in the New York Times, and read that the rough economic climate is making clients more demanding, leading many law firms to rethink their business model. The reason? For years, clients have complained that the practice of billing for each hour worked can encourage law firms to prolong a client’s problem rather than solve it.
It seems logical that companies who use services like ours would have similar concerns, but “IT People” and “Lawyers” don’t share very many stereotypes… this one included.
For our customers, Fixed IT is peace of mind. They’re getting more help than they would normally, their server/laptop/computer health is constantly monitored, and when something big happens (like a blackout that causes a server crash) they won’t be strapped with a $6,000 invoice for services they need to get their business back online. Every month, our Fixed IT customers know what will be on their bill — no surprises. That’s why we’re making the shift.
If you want to know more about Fixed IT or Dynamic Edge, contact us. Someone is always available to help you with your questions!
