I thought this part might be nice to mention, for all you people (like me) who are still WAY outside your comfort zone when it comes to a lot of this stuff. Here are some things that I love about DE that make my life – and yours – a little easier.
To start, I just found out that if any of our clients has a minor problem with a system we’ve set up [*we’re not talking about a crash or file recovery issue here, though people!] they can call one of our consultants and ask for help. Well, you probably already knew that part, but this is where it gets good: if your problem is something that we can talk you through in 12 minutes or less, guess what? You don’t pay for it. I didn’t think ANYBODY did that!
continue reading
Per company tradition, I’m going to do a “Pass the Shell” of my own. Here’s the short list of remarkably handy tricks I picked up this week.
1. Google searching within a website – in the google.com searchbar, you type in the website address and then a keyword you want to search for in the site. For example: to search for vinyl siding at the Home Depot, you would type “www.homedepot.com:siding” in the search bar. That will give you a list of results within the Home Depot websites.
In keeping with yesterday’s oven theme, I found out (rather embarrassingly) that the official name for my laptop is “TunaMelt.” I was at a friend’s house last night, trying to connect to Wi-Fi, but he’s got the router set to manually grant each user permission to access the network. In other words, they have to detect your computer and add you as a user – it helps to keep the bad guys out.
When Dan asked me, “are you TunaMelt?,” I was indignant and immediately responded, “Of course not! Why would I be TunaMelt?” Why would he even say such a thing?
continue reading
We resumed my training today, spending a little bit of time learning about the database (where we store all of our important information), how to work the phones and a few things about our marketing department – which basically consists of |me|.
Here’s what I learned about our database: I think that, technically, the database is our server, but I could be wrong… either way, we call this mega-machine “applecrisp.” I’m not really quite sure why, but just about everything in our office is named according to the ‘Can It Be Found in an Oven?’ Scale. I heard a rumor that, when Bruce first got started consulting (back in the college years), he built his first network server in an abandoned oven. Whether there’s any truth to that story or not… hmmm? I guess we’ll just have to ask the source.
continue reading
After a good amount of face time with Bruce – asking as many questions as I could think of (in a way that didn’t say “I have no idea what Search Engine Optimization is…”) and a big handful of google searches, I felt pretty confident that I would actually be of some use at the Workshop we put on with Comerica Bank this morning.
So, here it is! Your first blog to read, my first week at Dynamic Edge and perhaps the first ever exposé into the minds of the SuperTech by a very non html-writing, computer-wiring, software programming person.
I thought Monday would be a day to get my toes wet. No. After eight+ hours of interviews and countless email correspondences, I really should have known better. From my limited standpoint, I can say this one thing: If nothing else, these guys are thorough… very thorough.
continue reading
