NEWS FROM THE EDGE

Tech Tips and Advice from the Experts at Dynamic Edge

Did the Auto Industry Actually Invent Multi-Factor Authentication?

Growing up in Michigan, I considered myself both a car and computer guy. In the sixth grade, I took my family’s Tandy 1000 computer apart to install a 300 baud modem. I vividly remember my older brother being certain the computer would no longer work after I had disassembled it to get to the motherboard. Much to his surprise, it did work and I was able to dial into a community bulletin board system (BBS) and connect to my friend’s computer so we could play chess. (Why anyone would want to do either of these things is a great mystery, but I did officially earn my Nerd Card.) On the car front, I subscribed to Car & Driver magazine and eagerly read about the newest automotive technology in each month’s issue.

Jumping forward to modern times, my father-in-law and mother-in-law each drive Hyundai Sonatas, 2015 and 2018 respectively. I should say “drove” because in October 2022, my mother-in-law’s was stolen from the parking structure of a Las Vegas casino. Then in January 2023, my father-in-law’s was stolen from their driveway! What a crazy coincidence!
continue reading

Dynamic Edge is proud to announce the winners of its 2023 Women in STEM Scholarship essay contest.

Please congratulate Allison Prentice of Brandon Township, MI and Bailey (Kat) Johnson of Cleveland, TN! Dynamic Edge awarded $2,000 each to Allie and Kat.

In its third year, the annual Dynamic Edge Women in STEM Scholarship awards cash to two women (one in Michigan and one in Tennessee) who plan to pursue STEM degrees or certifications. Today’s U.S. STEM workers remain male-dominated. While women comprise nearly half of the workforce, only 27% of the STEM workforce identifies as women.
continue reading

Are Your Data Backups Working Properly? Probably Not…

Each year, I speak at numerous conferences and company board meetings, most often about cybersecurity, the latest threats attacking small businesses, and sophisticated technological solutions to meet those challenges. The conversations summarize current scary statistics and help stakeholders prepare a proper strategy to protect their assets. However, at some point in every conversation, I must pause… reset… and remind the audience about the importance of data backups. While backups aren’t as sexy as a “passwordless environment” or “Managed Detection and Response,” they remain the single best protection against a security incident.

Unfortunately, when engaging with a new client, I almost always encounter two issues. First, the client thinks that their backups have been configured optimally. Upon review, I find that they are not. Second, the client thinks that they have good backup data. Upon testing, I find that they cannot restore from backups they think completed “successfully.”

To help avoid these common, yet dangerous misconceptions, this article identifies three critical issues related to backups: immutability, an air gap, and proper testing and verification. At the end, I provide three simple questions to ask your tech team to ensure your data is properly secured.
continue reading

In the hybrid work environment established my most organizations during the pandemic, Microsoft Teams remains the most prominent communication and collaboration platform. Like so many applications, though, most of us utilize just a few of the basic features. This brief article highlights five useful – though uncommonly used – tips to optimize your use of Teams. (1)
continue reading

Are You Expecting Enough From Your IT Help Desk?

Everyone can relate to that moment of dread when you realize that you have to call the cable company. The automated phone tree. The confusing list of options, none of which actually addresses your issue. The ridiculous wait times. The unbearable hold music. The frontline customer service rep, reading from a stale script, that you know will have to escalate your issue before you even start talking. It feels like a waste of time… because it is a waste of time.
continue reading

How To Make an Email Template in Outlook

Have You Ever Asked Yourself, “How Can I Make an Email Template in Outlook?”

Do you ever find yourself sending a lot of the same emails time and time again? Are you sending out two to three emails every week which only varied slightly from the week before? In a world where automation is becoming prominent, we should be taking as many shortcuts as possible. This is especially true when you live a busy life with deadlines breathing down your neck. Email templates are the answer.

This tutorial will show you how to save time writing emails that you tend to send out routinely. Outlook templates are especially helpful for things like weekly updates or agendas, where the format is always the same but the content of the email changes. You won’t realize how much time you save with a good email template until you start utilizing them routinely. Today we will go over their creation in Microsoft Outlook 365.
continue reading