NEWS FROM THE EDGE

Tech Tips and Advice from the Experts at Dynamic Edge

UPDATE 1-4-2012: Users are now receiving this same invoice attached to an email.

ATTN Dynamic Edge Clients and Friends:

Some of our clients have received a phony invoice from “DNS Services” in the mail. These are physical letters, not emails.

It is one of the more convincing scams we have seen in a while, though very lo-tech. They list your domain name, company name, the names of your webservers, a phony account number, and their web address on the mailer. The website they direct you to lets you “check your account”, then tells you payment has not been received.

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Does Your Website Need a Refresh?

Websites should be rebuilt minimum every 3 to 5 years. Next time you get yours redone, make sure your web designer builds in a CMS like the one pictured here. A Content Management System, or CMS, allows anyone who can use a simple program like Microsoft Word create web pages and update content online—without having to pay a web designer hourly.

Benefits of a Content Management System:

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Phone ScamHere’s yet another scam to be aware of. This has been going on for a while but it appears there’s been a recent spike in incidents.

One of our clients was recently tricked by a scam like this:

Someone calls your phone, probably from a blocked number, and they probably have an Indian accent, according to the reports we have heard so far. It’s important to remember it won’t always be so obvious, though. Some of these people can be very convincing. It’s their job to trick you.

Next, he/she will tell you they are from Microsoft and they are calling about some errors on your computer.

We have heard that the scammer will act very concerned, demanding, and even threatening about these supposed problems with your computer. They will try to create urgency and panic to get you to act without thinking.

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Viruses are more sophisticated and causing more damage than ever. Most viruses people are downloading today can’t be removed. The only way to “fix” them is to restore your computer from a back-up that was taken before you caught the virus. Without a good back-up, these viruses are essentially death sentences.

There is no antivirus program that can prevent this new class of targeted attack, because when you agree to download a file or enter your information, you are bypassing the antivirus all together. So once again, we stress, the only way to protect yourself is to learn how to recognize a scam when you see it.
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Making the Switch: Android to iPhone

Last week I replaced my Droid with an iPhone 4s. Yes, I know the iPhone 5 is coming out in a few months. Because I have never used an Apple device before, I viewed the relatively inexpensive older iPhone as less of a commitment. Plus, I really needed a new phone. My original Droid Incredible was over 2 years old and it’s age was becoming apparent. Here are some of the headaches I was experiencing

  • ‘Out of Memory’ Pop-ups: Every time I did anything, I needed to click through an “Out of Memory” pop-up. You can clear this alert, but when you really don’t have much memory, they come back quickly.
  • Camera Sucked: My phone is my only camera. The Incredible was nearly incapable of taking a picture that wasn’t blurred, and I was getting sick of my photos being as foggy as my memories.
  • My Microphone Stopped Working: Voice to text was an important feature to me. That stopped working about 6 months ago.
  • Bluetooth Was Shaky: My car has hands free calling capabilities. When my droid was linked to my car, I would answer a call on my phone, and a minute into the call, the Bluetooth would start working and switch over to my car speakers. Couldn’t get this to work right to save my life.

I had an upgrade available, so I went to Best Buy after work to check out the new phones. The new Samsungs, which I was also considering, were $299. The iPhone 4 was $99, and the iPhone 4s was $199. These were basically the three phones I was considering.
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Manage Your Online Identity

A recent front-page story in the Washington Post brought to light a fast-growing trend in today’s digital world: Online Identity Management. So what exactly is your “Online Identity”, and how can you “Manage” it?

According to the Washington Post, Sue Scheff, a consultant to parents of troubled teens, was getting slandered online after one of her clients turned on her, calling her “a con and a fraud,” and accusing her of taking kickbacks and destroying people’s lives. Negative comments were being posted on online bulletin boards, forums, and threatening videos were posted up on YouTube for the world to see.

Her business was suffering from all the negative messages being pumped through the interwebs, so Scheff sued for defamation. She won an $11.3 million verdict, but never collected a dime from the penniless defendant. She ended up paying tens of thousands of dollars out of her own pocket to a PR firm to try and minimize the damage to her reputation.

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